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Creatively Custom

How to Order
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When to Order

Our Story

Step 1: Purchase a Sample Kit
A Sample Kit is the only way to see the uniqueness of our product, the quality of our materials and our attention to detail. To order a sample visit this link http://jwdpaperie.com/category_27/Sample-Kits.htm
and order the sample that you like. We do not customize samples with your text and colors however we do include color swatches for you to select from.

Step 2: The Fun Begins
Use the information provided in your Sample Kit to select the details for your invitation. Visit the link provided in your Sample Kit to request a quote. Quotes will be sent to you via email within 2 business days after you submit your request. All quotes will include a detailed list of items included, the total price, design timelines, an estimated completion date, and payment details.

Step 3: Quote Approval & First Payment
To secure a date on our calendar will visit the link provided in the quote to make your first payment and submit your wording. The first payment is approximately 50% of the total order. We accept all credit cards via PayPal. This payment will be credited to your final invoice and is non-refundable.

Step 4: Design Creation
After we receive your first payment and wording we will create the digital proofs of your invitation and any additional items included in your quote. We’ll make revisions and changes if needed. We include 2 revisions for each item included in your quote. Additional revisions may incur a charge depending on the complexity of the revision.

Step 5: Approval to Print & Final Payment
When you are satisfied with the digital proofs; you will sign ‘Approval to Print Proofs’ and fax or email them back to us. After the ‘Approval to Print’ is received changes will not be accepted. A final invoice for the balance will be sent to you via email when we send the ‘Approval to Print’ files. We must receive the ‘Approval to Print’ and final payment before we begin production and printing

Step 6: Printing & Assembly
When the final payment and ‘Approval to Print’ forms are received we will begin printing and assembling your order based on the estimated shipping date in your original quote. All of our printing and assembly is done by hand in our studio with careful attention to detail.

Step 7: Shipping
When your order is ready it will be carefully packed. We ship via UPS or USPS signature required (someone will need to sign for the package) so please plan accordingly.

Step 8: Your Order Arrives
Receiving your invitations is very exciting & overwhelming but please take the time to look at your order carefully when it arrives. If there is a problem; contact us immediately via email or phone. We will work together to resolve the problem. All damages must be reported within 3 business days.

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